DO YOU KNOW YOUR PASSCODE? 

All alarm clients and their keyholders choose passcodes when we connect their security system to the monitoring station. We use passcodes as a means of identifying the person we are speaking with on the telephone. It is possible that a burglar may know the names of the people they are robbing and could easily tell us that they are the owner. For this reason and for the security of our clients, we insist that clients provide us with passcodes when speaking to the monitoring station. No exceptions. A

 

passcode can range from 4-10 letters or digits. We recommend that clients choose something that they can easily remember. If a word is chosen, you must know the correct

 

spelling and it should be easy to say and to understand. It is preferable that you not use the code that you punch into the panel as your passcode. If someone overhears a conversation with the monitoring station and you give

your code they will have the code to disarm your system. If you are being robbed and you get a call from the monitoring station and are unable to tell us that you are being robbed, either do not give your passcode or give an incorrect passcode. Without the correct passcode we will dispatch the proper authorities.  If this article is causing your internal alarm bells to sound because you don’t know your passcode, have a person authorized to access your account who knows their passcode call the monitoring station, provide their code and ask for yours.

YOU GOT IT USE IT! 

Every now and then we hear about people who have an alarm system and don’t use it regularly. A significant amount of break ins happen while people

are out running errands. “I was only gone for an hour!” is something we hear quite often. You have an alarm. It’s easy to turn on and off. Use

it! The only thingworse than being broken into and robbed is being broken into and robbed because your alarm system was not turned on!

January 2007 

Numbers to Know

Monitoring Station:

800-932-3822

 

Schedule Service:

888-545-5599

 

Customer Service:

888-545-5599

 

Have We Paid Your Monitoring
 For You Lately?

If we haven’t, then you are missing out on some easy money. More and more people are installing alarm systems every day. The neighbor or relative you thought would never put a system in, is now putting one in. Everyone deserves to have the peace of mind you have every time you arm your system.

For every referral who becomes an SFI client, we will credit you for one months monitoring fee. I’d love to pay for your monitoring this way every month of the year!